Rates & Cancellation Policy
Clinical Counselling: $130-$350 plus gst
Nutritional Counselling: $140 plus gst
Your credit card payment will be processed at the beginning of your counselling appointment.
How do I prepare for my virtual counselling appointment?
We reserve a certain percentage of space for a sliding fee scale for those in need of financial assistance. This requires an application through the office. If there is no sliding fee space available, we will add your name to the waitlist for the next available space that becomes available or refer you to another resource in the community. Our services are often covered by third party insurance providers. We do not provide third party billing so please check with your employer or insurance provider so you are confident about your coverage before your counselling begins. With this, you will be able to submit your receipts for reimbursement.
Your appointment time is reserved especially for you, meaning that others have to wait for an appointment. Therefore, (except in the case of an emergency) 48 work-day-hours cancellation notice is required or a no-show fee equivalent to the full session amount will be charged. For example, if you have a 9:00am appointment on a Monday and wish to cancel, we would need to know by 9:00am the previous Thursday in order to avoid your being charged for that session.
All concerns discussed in the course of therapy are confidential with the exception described below. Bach Counselling abides by the ethical principles of confidentiality as set out by the Canadian Psychological Association. This means that information concerning your treatment or evaluation may be released only with your consent with the exception required by law. The law requires the release of confidential information under these conditions: suspected child abuse, risk of serious harm to self or other. In these situations it is my duty as a therapist to notify the appropriate authorities and individuals. Your therapist will discuss any release of confidential information under these circumstances with you.