Our Team
We bring over 20 years experience and training to our counselling practice. Our therapists hold a minimum of a Masters level of education in Psychology and are certified with the Canadian Counselling and Psychotherapy Association, BC Association of Clinical Counsellors, and/or British Columbia College of Social Workers.
Heather Bach MA, CCC
Clinical Director
Language: English
Heather Bach brings 25 years of experience and training to her role as Clinical Director of the Bach Counselling Group. With her Master of Arts in Psychology she is certified with the Canadian Counselling and Psychotherapy Association. Heather works primarily with couples and individuals using evidence-based approaches in dealing with relationship issues, separation, anxiety, depression, trauma, disordered eating and ADHD. Incorporating Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Dialectical Behavioural Therapy (DBT) and Mindfulness Based Stress Reduction (MBSR) through a trauma informed and attachment based lens, Heather is solution focused.
She designed and developed the North Shore Program for Children Affected by Family Violence and the Kelowna Trauma Program for marginalized women. Heather has extensive training and experience in her work with family relationships and therapeutic groups. In her work with couples and families, greater understanding and more fulfilling connections are established. Heather is skillful and solution focused.
Cited as an expert by the media, she has been the subject of numerous interviews in print, radio and television. She routinely presents at events and forums.
Kristofer Scott MA, RCC
Clinical Counsellor
Language: English
Kristofer is a registered clinical counsellor with a Master of Arts in Counselling Psychology. As
an integrative-counsellor, Kristofer uses of variety of evidence-based-therapies such as
cognitive-behavioural (CBT), Eye Movement Desensitization and Reprocessing (EMDR) and
solution-focused therapies to meet the needs of his clients. Using Cognitive Behavioural
Therapy for Insomnia (CBT-I) Kris treats insomnia and other sleep issues that may impact
healthy functioning. From an attachment and trauma-informed perspective, Kristofer facilitates
an environment of acceptance and trust where clients identify and overcome barriers to their
wellness.
With a history of teaching in a high school setting for over seven years, and working as a
counsellor within a school setting, Kris brings a practical focused perspective to client’s work
offering goal oriented skills and tools to foster well-being, and authentic living. Kristofer counsels
adults and youth dealing with anxiety, neurodiversity, ADHD, depression, self-esteem, grief,
anger, stress management, and relational and communication issues including family and
peers. Kristofer also facilitates cognitive focused educational groups on managing anxiety and
attachment.
Diego Ferrero MA, CCC
Clinical Counsellor
Language: English & Spanish
Diego Ferrero brings 20 years of experience and clinical training counselling adults and youth clients dealing with anxiety, depression, addiction, family complications, trans-gender in all different phases of their transition, and communication. Having worked in both Mexico and Canada Diego is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association holding a Master’s in Counselling Psychology. Using Solution-Focused, Dialectical Behaviour and Cognitive Behaviour Therapy, Diego counsels his clients to meet their personal goals. Fluent in Spanish and English, Diego has significant experience working with child and youth and mental health services along with multicultural advocacy.
Kelly Kuppers MA, RCC
Clinical Counsellor
Language: English
A registered clinical counsellor with the British Columbia Association of Cilnical Counsellors for over 12 years, Kelly works with youth and adults dealing with anxiety, depression, addiction, body image struggles, bipolar, psychosis,neurodiverse conditions (ADHD and autism) and post trauma. Additionally, within the public school system Kelly spent several years working with children formulating adaptive strategies and individualized education plans.
Understanding complex trauma and core negative patterns that underlie barriers to healthier functioning is fundamental to moving toward a healthier self esteem, relationship with self and others. In her trauma informed practice, Kelly utilizes cognitive behavioural therapy (CBT) and Eye movement desensitization reprocessing (EMDR) therapies to facilitate change. With these evidence based modalities that Kelly incorporates in her counselling, her clients move from struggle and angst to an increased self esteem, better relationships and overall sense of well-being.
Susan Rai Psy.D., RCC
Clinical Counsellor
Language: English & Punjabi
Susan is a Registered Clinical Counsellor with a Doctorate Degree in Clinical Psychology. Susan has over 15 years of experience providing counselling, parent support, assessment and consultation services to individuals, couples and families experiencing a diverse range of emotional and behavioural challenges.
Susan’s training and research includes graduate-level study in behavioural neuroscience and addiction, with a particular interest in exploring the impact of environment on healthy development. Susan’s approach combines person-centred therapy with an attachment and trauma informed lens.
Cath Blythe MA, RCC
Clinical Counsellor
Language: English
Claudine Gayton
Intern Counsellor
Language: English
Claudine counsels youth and adults through life’s challenges, including anxiety, depression, relationship issues, and parenting difficulties. Utilizing evidence-based approaches such as Cognitive Behavioural Therapy (CBT), she empowers clients to gain self-awareness, build resilience, and develop effective skills and strategies for better mental health. Claudine’s therapeutic approach focuses on helping clients cultivate inner calm while balancing the demands of school, work, and daily life.
With a strong understanding of modern parenting challenges, Claudine brings both professional expertise and personal insight to clients. As a mother of two teenagers, she has firsthand experience navigating the intricacies of family dynamics, career pressures, and midlife transitions. This unique perspective enhances her ability to connect with and support clients facing similar life stages and challenges.
Currently pursuing her Masters in Counselling Psychology and completing her internship with Bach Counselling, Claudine is dedicated to continuous professional growth. Her commitment to ongoing learning ensures that clients receive up-to-date, effective therapeutic support. Claudine offers a compassionate, skilled approach to helping clients overcome obstacles and achieve personal growth.
If you’re seeking improved coping strategies, enhanced self-understanding, and the skills necessary to foster healthier relationships with yourself and others, Claudine is here to help you.
Kate Nova
Clinical Counsellor
Language: English & Russian
Lisa Mullaly , MA
Clinical Counsellor
Language: English
A Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy
Association, Lisa has a Masters in Counselling Psychology degree and a Masters in
Neurological Music Therapy. Lisa is experienced in supporting a variety of individuals, families,
and couples. She has an extensive background in supporting families with complex needs,
trauma, neurodiversity, and interpersonal relationships. Lisa ensures clients have a safe space
to explore and find solutions to their presenting issues.
Lisa practices Dialectical Behaviour Therapy (DBT), Emotion-Focused Family Therapy (EFFT)
and is a Certified Music Therapist with over ten years of clinical experience.
Neurodiversity-affirming, PDA-friendly, and trauma-informed, Lisa focuses on client’s strengths
and resilience as a catalyst for change.
Lisa is passionate about her work with caregivers, parents, youth, young adults, and other
individuals and couples as they navigate their relationships with themselves, loved ones and
their families. She brings her experience as a mother and a step-mother to her work with
individuals and families.
Sophie Koolen
Clinical Counsellor
Language: English & French
Anna Khokhlova MA, RCC
Clinical Counsellor
Language: English & Russian
Anna Khokhlova is both a Canadian Certified Counsellor and Registered Clinical
Counsellor with her Masters of Counselling. Working primarily with youth and young
adults, Anna addresses barriers to better functioning including anxiety, depression.
ADHD and grief.
Using a variety of therapies including somatic, cognitive-behaviour therapy (CBT),
narrative, acceptance and commitment therapies, Anna helps clients identify and work
through life challenges to gain increased confidence, a stronger and more secure sense of
self. Some stressful life events can result in barriers to being present and engaged in life
transitions successfully. With counselling, these challenges can be transformative and
result in greater confidence and growth. Anna assists clients in navigating life transitions
to independence and thriving.
Additionally, Anna counsels clients through the process of immigration establishing a
new set of skills, cultural norms, relationships and community. Through a trauma and
attachment informed lens, Anna tailors the therapeutic process to suit the client’s unique
needs and reach the individual client goals for wellness.
Jodi Derkson
Intern Counsellor
Language: English
Jodi counsels youth and adults through anxiety, depression, and life transitions, helping them achieve a greater sense of well-being. Utilizing evidence-based approaches, including Cognitive Behavioral Therapy (CBT) and Mindfulness Therapy, Jodi empowers clients to enhance interpersonal communication skills, resolve conflicts, and develop more effective coping strategies for life’s stressors.
Passionate about supporting individuals and families, Jodi helps clients build self-awareness, strengthen relationships, and navigate life’s complexities with resilience and confidence. With many years of experience as an educator and a Master of Education degree holder, she has a strong foundation in mental health-centered education.
Currently completing her second master’s degree in Counselling Psychology with Bach Counselling Group, Jodi skillfully guides clients through social-emotional learning and personal growth, fostering a deeper sense of well-being. She is a strong advocate for healthy relationships, helping clients establish clear boundaries and practice assertive communication.
Jodi brings empathy and compassion to each session, creating a trusting environment where meaningful personal growth can flourish. Jodi is excited to be completing her graduate internship with Bach Counselling!
Aaron Henry
Intern Counsellor
Language: English
Aaron Henry is currently completing his Master’s in Counselling Psychology at the University of British Columbia. He also holds both a Master’s and PhD from the University of Oxford and the University of Toronto. With a background in philosophy and cognitive science, specializing in attention and motivation, Aaron works with youth and adults facing a wide range of challenges, including depression, anxiety, perfectionism, low self-esteem, disordered eating, ADHD, relationship issues, life transitions, and existential concerns related to meaning, belonging, and identity.
Aaron integrates Cognitive Behavioural Therapy (CBT), Narrative Therapy, Internal Family Systems (IFS), and mindfulness, all through a client-centered, trauma-informed, and anti-oppressive lens. He is deeply committed to creating a collaborative and nonjudgmental space for individuals from all backgrounds. Aaron also brings experience in caregiving for individuals with disabilities, including brain injuries, obsessive-compulsive disorder, and bipolar disorder.
At the core of Aaron’s therapeutic approach is working with the parts of ourselves that we might perceive as obstacles. By fostering self-compassion and integration, he helps clients achieve greater clarity, internal harmony, and emotional connectedness with others.
Aaron is excited to be completing his graduate internship with Bach Counselling!
