Our Team

We bring over 20 years experience and training to our counselling practice. Our therapists hold a minimum of a Masters level of education in Psychology and are certified with the Canadian Counselling and Psychotherapy Association, BC Association of Clinical Counsellors, and/or British Columbia College of Social Workers.


Heather Bach MA, CCC
Clinical Director
Language: English

Heather Bach brings 25 years of experience and training to her role as Clinical Director of the Bach Counselling Group. With her Master of Arts in Psychology she is certified with the Canadian Counselling and Psychotherapy Association. Heather works primarily with couples and individuals using evidence-based approaches in dealing with relationship issues, separation, anxiety, depression, trauma, disordered eating and ADHD. Incorporating Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Dialectical Behavioural Therapy (DBT) and Mindfulness Based Stress Reduction (MBSR) through a trauma informed and attachment based lens, Heather is solution focused.

She designed and developed the North Shore Program for Children Affected by Family Violence and the Kelowna Trauma Program for marginalized women. Heather has extensive training and experience in her work with family relationships and therapeutic groups. In her work with couples and families, greater understanding and more fulfilling connections are established. Heather is skillful and solution focused.

Cited as an expert by the media, she has been the subject of numerous interviews in print, radio and television. She routinely presents at events and forums.


Kristofer Scott MA, RCC
Clinical Counsellor
Language: English

Kristofer is a registered clinical counsellor with a Master of Arts in Counselling Psychology. As an integrative counsellor, Kristofer uses a variety of evidence-based-therapies such as cognitive-behavioural (CBT), Eye Movement Desensitization Reprocessing (EMDR), person-centered, and solution-focused therapies to meet the needs of his clients. From an attachment and trauma-informed perspective, Kristofer facilitates an environment of acceptance and trust where clients identify and overcome barriers to their wellness.

With a history of teaching in a high school setting for over seven years, and working as a counsellor within a school setting, Kris brings a practical focused perspective to clients’ work offering goal-oriented skills and tools to foster well-being and authentic living. Kristofer counsels adults and youth dealing with anxiety, ADHD, depression, self-esteem, grief, anger, stress management, and relational and communication issues including family and peers. Kristofer also facilitates cognitive focused educational groups on managing anxiety and attachment patterning.

Diego Ferrero MA, CCC
Clinical Counsellor
Language: English & Spanish

Diego Ferrero brings 20 years of experience and clinical training counselling adults and youth clients dealing with anxiety, depression, addiction,  family complications, trans-gender in all different phases of their transition, and communication. Having worked in both Mexico and Canada Diego is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association holding a Master’s in Counselling Psychology. Using Solution-Focused, Dialectical Behaviour and Cognitive Behaviour Therapy, Diego counsels his clients to meet their personal goals. Fluent in Spanish and English, Diego has significant experience working with child and youth and mental health services along with multicultural advocacy.

Kelly Kuppers MA, RCC
Clinical Counsellor
Language: English

A registered clinical counsellor with the British Columbia Association of Cilnical Counsellors for over 12 years, Kelly works with youth and adults dealing with anxiety, depression, addiction, body image struggles, bipolar, psychosis,neurodiverse conditions (ADHD and autism) and post trauma. Additionally, within the public school system Kelly spent several years working with children formulating adaptive strategies and individualized education plans.
Understanding complex trauma and core negative patterns that underlie barriers to healthier functioning is fundamental to moving toward a healthier self esteem, relationship with self and others. In her trauma informed practice, Kelly utilizes cognitive behavioural therapy (CBT) and Eye movement desensitization reprocessing (EMDR) therapies to facilitate change. With these evidence based modalities that Kelly incorporates in her counselling, her clients move from struggle and angst to an increased self esteem, better relationships and overall sense of well-being.

Zainab Giwa MA, CCC
Clinical Counsellor
Language: English

Zainab Giwa is a Canadian Certified Canadian Counsellor with the Canadian Counselling and Psychotherapy Association with over seven years of experience supporting her clients to gain insight, change behaviours and improve their relationships. Counselling individuals, youth, couples, and families, Zainab helps clients struggling with anxiety, depression and relationship struggles to utilize solution-focused, emotionally focused and cognitive behavioural therapy. With an inclusive and trauma-informed perspective, Zainab incorporates emotionally focused and Gottman therapy in her work with couples identifying barriers and working toward greater intimacy and joy in their relationships. Zainab is highly committed to the success of her clients in reaching their personal and wellness goals.

Susan Rai

Susan Rai Psy.D., RCC
Clinical Counsellor
Language: English & Punjabi

Susan is a Registered Clinical Counsellor with a Doctorate Degree in Clinical Psychology. Susan has over 15 years of experience providing counselling, parent support, assessment and consultation services to individuals, couples and families experiencing a diverse range of emotional and behavioural challenges.
Susan’s training and research includes graduate-level study in behavioural neuroscience and addiction, with a particular interest in exploring the impact of environment on healthy development. Susan’s approach combines person-centred therapy with an attachment and trauma informed lens.

Cath Blythe CC

Cath Blythe MA, RCC
Clinical Counsellor
Language: English

A Registered Clinical Counsellor with her Masters of Counselling Psychology, Cath assists couples and individuals in identifying barriers to and establishing healthy relationships. She counsels individuals and couples through transitions, postpartum complications, relationship challenges, anxiety and depression using evidence based modalities.

With several years in community nursing, prenatal, postpartum and parenting education and midwifery in Australia, Cath has a strong background in working with youth and families, and has worked extensively in sexual health education. 

Cath brings lived experience of parenting three young adults to her work. With authenticity she provides a safe and inclusive space. With evidence-based approaches, Cath is trained in Gottman Therapy, cognitive behavioural therapy (CBT) along with a mindful and solution focused approach with a trauma informed lens. She is thrilled to join the Bach Counselling Group in a clinical counselling role.

Stephanie Then CC

Stephanie Then MA, RCC
Clinical Counsellor
Language: English

Stephanie is a Registered Clinical Counsellor with the British Columbia Association Clinical Counsellors with a Masters of Arts in Counselling Psychology. Facilitating personal growth, insight, and life changing behaviour, Stephanie uses evidence-based treatments tailored to meet the unique needs of each client.  Stephanie works primarily with individuals addressing a variety of issues including anxiety, depression, cultural identity and supporting clients with boundaries and assertiveness skills.  Stephanie’s approach is inclusive, compassionate and respectful, collaborative and trauma informed. As a culturally-sensitive therapist, Stephanie also understands how culture can influence a person’s life experiences, challenges, self-image, and personal and professional relationships. 


With over 18 years of professional experience Stephanie works alongside individuals, youth and families affected by crisis, including those impacted by sexual, domestic and personal violence. Through her own lived experiences, Stephanie has a keen understanding and awareness of the challenges faced by parents, first generation immigrants and minority populations, as well as the unique stressors experienced by those in first responder and other helping professions.

Sophie Koolen
Clinical Counsellor
Language: English & French

Sophie is experienced supporting youth, families and adults with care, optimism and compassion. Sophie works with individuals and families addressing a variety of issues including eating disorders, disordered eating, body image at all ages. Sophie understands the importance of using an holistic approach and building rapport while supporting our mental health. Through the lens of attachment, trauma informed, mindfulness and other evidence-based practices, Sophie brings an important level of awareness to her work with youth, parents and individuals.
Sophie has 10 years of professional experience working alongside individuals, youth and families affected by eating disorders and disordered eating as a Registered Dietitian graduated from McGill University. Sophie has been working along side experienced multidisciplinary teams of doctors and therapists using Emotion Focused Family Therapist and Family based Therapy. Through extensive training on how neurodiversity affects our own relationship with food and body, Sophie has an extensive understanding on how this can impact someone’s life.
As a mom of two young children herself, Sophie cares deeply about supporting caregivers in their role. Using Neufeld Institute’s work on Alpha parenting, attachment experience on making sense of pre-schoolers. Sophie is currently completing her Masters in Counselling Psychology and her internship with the Bach Counselling Group.

TaibaPatel-CC 300px Webp

Taiba Patel MA, CCC
Clinical Counsellor
Language: English, Hindi & Marathi

Taiba uses a variety of evidence-based therapies including cognitive-behavioral therapy (CBT), emotionally focused therapy, mindfulness and solution-focused therapy. Additionally, Taiba is a certified with the Canadian Counselling and Psychotherapy Association with her Masters of Counselling Psychology. She has completed certifications in mindfulness and related practices. Taiba works with individuals and families dealing with anxiety, depression, disabilities, autism spectrum disorder (ASD), development challenges, ADHD, obsessive-compulsive disorder (OCD), and dementia. Working with executive functioning challenges common to ADHD, Taiba assists clients in reaching their goals and overcoming barriers to their wellness. She integrates mindfulness and CBT and other therapies in the treatment plans, thus assisting clients in moving from depression, anxiety, stress management, to improved self-regard, relationship and communication. 

Lisa Mullaly
Clinical Counsellor
Language: English

Lisa is experienced in supporting a variety of individuals, families, and couples with compassion, understanding, and acceptance. With an extensive background in supporting families with complex needs, trauma, neurodiversity, and interpersonal relationships, Lisa ensures clients have a safe space to explore and find solutions to their presenting issues. She is practiced in Dialectical Behaviour Therapy (DBT), Emotion-Focused Family Therapy (EFFT) and is a Certified Music Therapist with over ten years of clinical experience. Lisa is neurodiversity-affirming, PDA-friendly, and trauma-informed, focusing on client’s strengths and resilience as a catalyst for change.

As a mom and step-mom herself, Lisa cares deeply about supporting caregivers in their role, while also recognizing the importance of supporting youth, young adults, and other individuals as they navigate their own roles in their relationships, families, and in their communities.

With her Masters in Neurological Music Therapy and currently in her Masters in Counselling Psychology degree, Lisa is pleased to be completing her internship with Bach Counselling Group.

Olivia Meeres CC

Olivia Meeres
Clinical Counsellor
Language: English

Olivia Meeres works  primarily with individuals  utilizing  a variety of modalities including cognitive-behavioural, narrative, and solution-focused therapies to help clients increase self awareness, autonomy, self-confidence, and to evoke positive change in thought, mood and behaviors. These approaches are evidence-based and effective for working through barriers of  anxiety, depression and interpersonal challenges. Through collaborative work in counselling clients to improve their quality of life, interpersonal relationships and increased joy and overall sense of wellness.

Further, Olivia is experienced in supporting educators  through health and wellness challenges, including anxiety, depression, post-traumatic disorder, physical disability, and other unique health concerns. She is experienced with neurodiverse individuals to increase their quality of life and gain a greater sense of autonomy and social skills. Olivia Meeres is pleased to be completing her Masters of Counselling graduate internship with Bach Counselling Group.

Abby Hsiao RD
Registered Dietician
Language: English

A registered dietician and a graduate from the University of British Columbia, Abby specializes in working with individuals and families dealing with disordered eating thoughts and behaviours. She works with the Vancouver Coastal Health Eating Disorder Program with children, youth and adults.

Abby provides nutritional assessments including body image and mood and facilitates her clients to build healthier relationships with food, body and themselves.

Lynsey Dobbie
Clinical Counsellor
Language: English

Lynsey is a seasoned Chartered Occupational Psychologist with a rich professional background in the United Kingdom. In her work with individuals, teams, and organizations, Lynsey excels in enhancing communication dynamics and facilitating conflict resolution.

Lynsey counsels individuals and families through anxiety, depression and life transitions, facilitating healthier intra and interpersonal communication. She has worked with the Pacific Postpartum Support Society as a counsellor and facilitator of support groups for new parents.

Lynsey brings her training a variety of evidence based modalities including family systems and cognitive behavioural therapy to empower clients in effecting meaningful changes for themselves and their families. Lynsey’s approach brings empathy and compassion, fostering an environment of trust and safety.

Lynsey is currently completing her Masters in Counselling Psychology and her internship with the Bach Counselling Group.

Anna Khokhlova CC

Anna Khokhlova
Clinical Counsellor
Language: English & Russian

Anna Khokhlova is completing her Masters of Counselling graduate internship with Bach Counselling. Working primarily with youth and young adults, Anna addresses barriers to better functioning including anxiety, depression and grief

Using a variety of therapies including narrative, cognitive-behavioural, and acceptance and commitment therapies, Anna helps clients identify and work through life challenges to gain increased confidence, a stronger and more secure sense of self. Some stressful life events can result in barriers to being present and engaged in life transitions successfully. With counselling, these challenges can be transformative and result in greater confidence and growth. Anna assists clients in navigating life transitions to independence and thriving. 

Additionally, Anna counsels clients through the process of immigration establishing a new set of skills, cultural norms, relationships and community. Through a trauma and attachment informed lens, Anna tailors the therapeutic process to suit the client’s unique needs and reach the individual client goals for wellness.

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