The Team

We bring over 20 years experience and training to our counselling practice. Our therapists hold a minimum of a Masters level of education in Psychology and are certified with the Canadian Counselling and Psychotherapy Association, BC Association of Clinical Counsellors, and/or British Columbia College of Social Workers.

Our Counsellors

Heather BachHeather Bach MA, CCC
Clinical Director

Heather Bach brings 25 years of experience and training to her role as Clinical Director of the Bach Counselling Group. With her Master of Arts in Psychology she is certified with the Canadian Counselling and Psychotherapy Association. Heather works primarily with couples and individuals using evidence-based approaches in dealing with relationship issues, separation, anxiety, depression, trauma, disordered eating and ADHD. Incorporating Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Dialectical Behavioural Therapy (DBT) and Mindfulness Based Stress Reduction (MBSR) through a trauma informed and attachment based lens, Heather is solution focused.

She designed and developed the North Shore Program for Children Affected by Family Violence and the Kelowna Trauma Program for marginalized women. Heather has extensive training and experience in her work with family relationships and therapeutic groups. In her work with couples and families, greater understanding and more fulfilling connections are established. Heather is skillful and solution focused.

Cited as an expert by the media, she has been the subject of numerous interviews in print, radio and television. She routinely presents at events and forums.

Kellie Shamenski MSc, RCC
Clinical Counsellor

Kellie brings over 11 years of experience as a Licensed Marriage and Family Therapist in both Los Angeles and New York City. She is passionate about helping individuals, families and couples identify and work through their challenges to greater life satisfaction. Kellie works with challenges that include but are not limited to: relationship struggles and impasses, anxiety, low self-esteem, depression, trauma, and parenting. Her clinical approach includes: Client-Centered Therapy, Cognitive-Behavioral Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Mindfulness Therapy, Solution-Focused Therapy and Trauma-Focused Therapy. Kellie places a strong emphasis on a trauma and attachment informed approach in her counselling work with clients. Understanding the context of behaviour and belief patterns and their impact on the brain and the body and relationships can be essential for successful results in counselling and long lasting change. Kellie provides a skillful and results oriented counselling to improve individual lives, their relationships and fosters greater connection within couples.

Kristofer Scott MA, RCC
Clinical Counsellor

Kristofer is a registered clinical counsellor with a Master of Arts in Counselling Psychology. As an integrative-counsellor, Kristofer uses of variety of evidence based-therapies such as cognitive-behavioural (CBT), person-centered, and solution-focused therapies to meet the needs of his clients. From an attachment and trauma-informed perspective, Kristofer facilitates in an environment of acceptance and trust where clients identify and overcome barriers to their wellness. With a history of teaching in a high school setting for over seven years, Kris brings practical focused perspective to client’s work offering goal oriented skills and tools to foster well-being, and authentic living. Kristofer counselling adults and youth dealing with anxiety, ADHD, depression, self-esteem, grief, anger, stress management, and relational and communication issues. Kristofer also facilitates cognitive focused educational groups on managing anxiety.


Diego FerreroDiego Ferrero MA, CCC
Clinical Counsellor

Diego Ferrero brings 20 years of experience and clinical training counselling adults and youth clients dealing with anxiety, depression, family complications, trans-gender in all different phases of their transition, and communication. Having worked in both Mexico and Canada Diego is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association holding a Master’s in Counselling Psychology. Using Solution-Focused, Dialectical Behavior and Cognitive Behavior Therapy, Diego counsels his clients to meet their personal goals. Fluent in Spanish, French, and English, Diego has significant experience working with child and youth and mental health services along with multicultural advocacy.


Felicia D'AmatoFelicia D’Amato MA, RSW
Clinical Counsellor

Felicia D’Amato is a registered social worker holding a Master’s of Social Work from the University of British Columbia. With over 5 years of experience counselling youth and adults dealing with anxiety, depression, psychosis, addictions and complex disabilities, Felicia uses a variety of evidence-based treatments including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Emotion-Focused, and Gottman Therapy. Felicia has experience working with youth in residential and community settings. She has a special interest and experience working with adults with disabilities and senior adults with dementia supporting the individuals and families navigating new transitions in their lives as a result. Utilizing a strength-based approach, Felicia tailors treatment plans for individuals, families, and couples based on their goals.


Zainab GiwaZainab Giwa MA, CCC
Clinical Counsellor

Zainab Giwa is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association with over seven years of experience supporting her clients to gain insight, change behaviours and improve their relationships. Counselling individuals, youth, couples, and families, Zainab helps clients struggling with anxiety, depression and relationships struggles utilizing solution-focused, emotionally focused and cognitive behavioural therapy. With an inclusive and trauma-informed perspective, Zainab incorporates emotionally focused and Gottman therapy in her work with couples identifying barriers and working toward greater intimacy and joy in their relationships. Zainab is highly committed to the success of her clients in reaching their personal and wellness goals.


Kelly KuppersKelly Kuppers MA, RCC 
Clinical Counsellor

A Registered Clinical Counsellor for over 11 years, Kelly assists her clients in unravelling negative patterns in addiction, depression, anxiety, bipolar disorder, ADHD, and post-traumatic stress disorder to find greater joy, functioning, and healthier relationships. Her work includes the use of Mindfulness, Cognitive Behavioural Therapy (CBT), and Eye Movement Desensitization Reprocessing (EMDR) therapies. Kelly’s clients include individuals dealing with depression, anxiety, addiction, historic trauma, and relationship issues.


Taiba PatelTaiba Patel MA (Cand.)
Clinical Counsellor

Taiba is completing her Master’s in Counselling Psychology with Yorkville University. She is trained to use a variety of evidence-based therapies including cognitive-behavioral therapy (CBT), emotionally focused therapy, mindfulness and solution-focused therapy. In addition, Taiba has also completed certifications in mindfulness and related practices. She has worked with adults and older adults dealing with schizophrenia, autism spectrum disorder (ASD), development challenges, ADHD, obsessive-compulsive disorder (OCD), and dementia. Working with executive functioning challenges common to ADHD, Taiba assists clients in reaching their goals and overcoming barriers to their wellness. She integrates mindfulness and CBT and other therapies in the treatment plans, thus assisting clients in moving from depression, anxiety, stress management, to improved self-regard, relationship and communication.


David ScullyDavid Scully MSW, RSW
Clinical Counsellor

David Scully brings over 20 years of experience to his work with individuals and families. A Registered Clinical Social Worker, David works with those seeking relief and solutions to symptoms of anxiety, depression, addiction and trauma using Cognitive Behavioural Therapy (CBT) and Eye Movement Desensitization Reprocessing (EMDR). In addition, David is a Certified Addiction Counsellor. David is solutions focused and works with a trauma informed perspective to assist his clients to achieve greater wellness.


Abby Hsiao RD
Registered Dietician

A registered dietician and a graduate from the University of British Columbia, Abby specializes in working with individuals and families dealing with disordered eating thoughts and behaviours. She works with the Vancouver Coastal Health Eating Disorder Program with children, youth and adults. Abby provides nutritional assessments including body image and mood and facilitates her clients to build healthier relationships with food, body and themselves.